Maria Cecilia Pontod

Customer Service Support

Davao City, Philippines|Verified Account
Preferred Salary:
₱23,120/month (Approx $400.00)
Preferred Employment:Part Time

Top Skills

good in google office
50-60 wpm (typing speed)
excellent comms skills
customer support for 5 years
data entry email management
sales and service
communicating skill
customer service phone calls
escalation
appointment settler

SUMMARY

EDUCATIONAL DETAILS

Career Institute of Southeast Asia - Joji Ilagan Bian College of Tourism

Hospitality

SY 2010 - 2012
Career Institue of Southeast Asia - JIB

Hospitality

SY 2011 - 2012

WORK HISTORY

AWESOME OS - Davao City

Global Tier 2 Escalation Specialist - Leadership Apprentice

Employment period : 2017 - 2022
VXI GLOBAL HOLDINGS - Davao City

Billing and Sales Specialist

Employment period : 2015 - 2015
GLOBAL ALCHEMY WEB SOLUTIONS - Davao City

Outbound Sales Support (appointment setter/cold caller/telemarketer)

Employment period : 2013 - 2014
SIX ELEVEN GLOBAL TELESERVICES - Davao City

Outbound Sales Specialist

Employment period : 2012 - 2012