Jomel Roca

Customer Blended Support

Taguig City, Philippines|Verified Account
Preferred Salary:
₱50,864/month (Approx $880.00)
Preferred Employment:Full Time

Top Skills

customer service 5 years
customer and technical support
virtual chat engagement
chat engagement
escalation
computer-literate
good at communicating

SUMMARY

EDUCATIONAL DETAILS

STI College

System Analysis, data entry, coding and programming.

SY 2014 - 2017

WORK HISTORY

Dripdesk Asia Inc. - METRO MANILA

Chat Moderator

Employment period : 2020 - 2022
Bayview Technologies Inc. - METRO MANILA

Customer/Tech Services and Support

Employment period : 2018 - 2020
Intelenet Global Services - METRO MANILA

Online banker complaints and disputes

Employment period : 2017 - 2018