MARK ANTHONY DELA CRUZ
Customer Service Representative handled inbound and outbound calls
Muntinlupa City, Philippines|Verified Account
Preferred Salary:
₱18,496/month (Approx $320.00)
Preferred Employment:Part Time
Top Skills
writing fraud specialist
communication
writing encoding data entry
microsoft excell
customer service representive
data and research
SUMMARY
EDUCATIONAL DETAILS
Nassau Community College
Physical Therapist Assistance
SY 2000 - 2002WORK HISTORY
Teleperformance Philippines (AT&T account) - Sucat Paranaque City
Cusotmer Service Representative
Employment period : 2013 - 2016Capital One Philippines - North Gate Alabang
Fraud Account Manager Investigative Solutions Escalations ( FAMISE)
Employment period : 2016 - 2020Wells Fargo - Taguig City
Online Fraud Claims Specialist
Employment period : 2021 - 2022