Ashley Chantall Ylanan
Customer Service / Appointment Setting
Cebu City, Philippines|Verified Account
Preferred Salary:
₱27,744/month (Approx $480.00)
Preferred Employment:Part Time
Top Skills
computer literacy skills
flexible and adaptability
chat support crm
written/verbal communication
internet savvy
customer service and support
active listening skills
b2b sales
b2c sales
empathy
SUMMARY
EDUCATIONAL DETAILS
University Of San Carlos
Nursing
SY 2010 - 2015WORK HISTORY
Forward BPO / Taking You Forward Inc. - Cebu
Inbound | Outbound Sales Representative | Customer Service Representative | Email and Chat Support Representative | Appointment Setter
Employment period : 2011 - 2014411 BPO Inc. - Cebu
Outbound Sales Opener
Employment period : 2015 - 2015EXL Service Philippines Inc. - Cebu
Customer Service Associates
Employment period : 2019 - 2021Convergys/Concentrix - Cebu
Customer Care Chat Technical Support Sales | Inbound Customer Service Security Assurance Representative
Employment period : 2017 - 2019Maclean Financial - New South Wales
Sales Development Representative
Employment period : 2021 - 2022