Nestor Vincent Mertalla
Customer Service Representative, Medical VA, Cold Calling, Sales, Trainer, Quality Analyst, Training Manager
MINGLANILLA, Philippines|Verified Account
Preferred Salary:
₱64,736/month (Approx $1120.00)
Preferred Employment:Full Time
Top Skills
lead generation
sales representative/manager
cold calling
appointment setter
quality assurance
customer service
customer support
phone support
account manager
telemarketing
SUMMARY
EDUCATIONAL DETAILS
Oxford University
Higher National Diploma in Health and Science Major in Alzheimer's Disease and Parkinsonism
SY 2009 - 2010University of Southern Philippines Foundation
Medical Field / Nursing Care
SY 2002 - 2008WORK HISTORY
Truman Press - Laguna Beach
Account Officer Manager
Employment period : 2024 - 2025United Healthcare Group/ Optum - Cebu City
Provider Services
Employment period : 2012 - 2014Wipro - Cebu City
Financial Advisor
Employment period : 2015 - 2016411 BPO - Cebu City
Quality Analyst
Employment period : 2016 - 2018Office Partners 360 - Cebu City
Case Consultant
Employment period : 2018 - 2019Tech Mahindra - Cebu City
Financial Consultant
Employment period : 2019 - 202124/7 INTOUCH Cebu – Netflix Seasonal Account - Cebu City
Customer Service Representative
Employment period : 2023 - 2023SAFELINKS CONNECTEL BPO - Cebu City
Trainer
Employment period : 2023 - 2024PREMIER ALPHA SOLUTIONS - Cebu City
Training Manager
Employment period : 2024 - 2024