Nestor Vincent Mertalla

Customer Service Representative, Medical VA, Cold Calling, Sales, Trainer, Quality Analyst, Training Manager

MINGLANILLA, Philippines|Verified Account
Preferred Salary:
₱64,736/month (Approx $1120.00)
Preferred Employment:Full Time

Top Skills

lead generation
sales representative/manager
cold calling
appointment setter
quality assurance
customer service
customer support
phone support
account manager
telemarketing

SUMMARY

EDUCATIONAL DETAILS

Oxford University

Higher National Diploma in Health and Science Major in Alzheimer's Disease and Parkinsonism

SY 2009 - 2010
University of Southern Philippines Foundation

Medical Field / Nursing Care

SY 2002 - 2008

WORK HISTORY

Truman Press - Laguna Beach

Account Officer Manager

Employment period : 2024 - 2025
United Healthcare Group/ Optum - Cebu City

Provider Services

Employment period : 2012 - 2014
Wipro - Cebu City

Financial Advisor

Employment period : 2015 - 2016
411 BPO - Cebu City

Quality Analyst

Employment period : 2016 - 2018
Office Partners 360 - Cebu City

Case Consultant

Employment period : 2018 - 2019
Tech Mahindra - Cebu City

Financial Consultant

Employment period : 2019 - 2021
24/7 INTOUCH Cebu – Netflix Seasonal Account - Cebu City

Customer Service Representative

Employment period : 2023 - 2023
SAFELINKS CONNECTEL BPO - Cebu City

Trainer

Employment period : 2023 - 2024
PREMIER ALPHA SOLUTIONS - Cebu City

Training Manager

Employment period : 2024 - 2024