Jesmer Yap
Inside Sales Associate, Cold Caller, Appointment Setter, Sales Development Representative, Sales Closer, Customer Service Representative, Technical Support Representative, Quality Analyst, Team Lead.
San Fernando, Philippines|Verified Account
Preferred Salary:
₱110,976/month (Approx $1920.00)
Preferred Employment:Full Time
Top Skills
data entry
email support
real estate assistant
chat support
lead generation
sales representative/manager
telemarketing
cold calling
voice over artist
quality assurance
SUMMARY
EDUCATIONAL DETAILS
University of San Carlos Talamban Campus
BS IT
SY 2006 - 2007University of the Visayas
BS Nursing
SY 2007 - 2008WORK HISTORY
Qualfon - Cebu
Customer Service Representative/Technical Support Representative
Employment period : 2010 - 2011Convergys - Cebu
Customer Service Representative/Technical Support Representative
Employment period : 2013 - 2014The Results - Lapu-Lapu
Customer Service Representative/Technical Support Representative
Employment period : 2014 - 2014United Health Group or Optum - Cebu
Pharmacy Help Desk / Customer Service Associate
Employment period : 2014 - 2015Alorica - Cebu
Quality Analyst
Employment period : 2016 - 2016411 BPO - Cebu
Sales Closer or Lead Executive or Area Manager
Employment period : 2016 - 2016Channel Growth - Cebu
Team Lead
Employment period : 2016 - 2018Forward BPO - Mandaue
Team Lead
Employment period : 2018 - 2019Koowee Connect Global Inc - Cebu
Team Lead
Employment period : 2019 - 2019Sykes - Cebu
Technical Support Representative for Google (Phone, Chat, Email)
Employment period : 2019 - 2020Affordable Healthcare/ Affordable Home Solutions - Florida
ISA
Employment period : 2020 - 2021Team ISA (Jag Realty Group) - Georgia
ISA
Employment period : 2021 - 2021Leadspring ISA - Pennsylvania
ISA
Employment period : 2021 - 2024