Maria Erlinda A. Herada
Customer Service Representative
Quezon City, National Capital Region, Philippines|Verified Account
Preferred Salary:
₱36,992/month (Approx $640.00)
Preferred Employment:Full Time
Top Skills
good customer service
good in ms
good in excel
data encoding
admininistraive task
time managing
type
perseverance in work
cold calling
lead generation
SUMMARY
EDUCATIONAL DETAILS
Technical Education Skills and Development Authority
Receiving and Responding in a Workplace Communication
SY 2024 - 2024Technical Education Skills and Development Authority
Workplace Communication
SY 2024 - 2024Clairvoyance Vocational Academy
Upskill Google Workspace
SY 2024 - 2024Clairvoyance Vocational Academy
Virtual Assistant Training Program
SY 2024 - 2024University of the East - Manila
Communication of Arts
SY 2000 - 2002Esteban Abada High School
Middle School
SY 1996 - 2000Dr. Alejandro Albert Elementary School
Primary School
SY 1989 - 1996WORK HISTORY
Lucid Strategies -LCC - Quezon City, National Capital Region
Lead Generation / Cold Calling
Employment period : 2024 - 2024Wns Philippines - Quezon City, National Capital Region
Senior Associate - Tier 1 - Customer Service Representative
Employment period : 2016 - 2018Wns Philippines - Quezon City, National Capital Region
Associate -Tier 3 - Customer Service Representative
Employment period : 2016 - 2016Gold Etched Metal Engraving - Pangasinan
Administrative Assistant
Employment period : 2008 - 2012