Neil Serrano
Tech Support Representative
Makati City, Philippines|Verified Account
Preferred Salary:
₱92,480/month (Approx $1600.00)
Preferred Employment:Full Time
Top Skills
tech support
content moderation
content management
data entry
customer support
social media moderation
email marketing
quality assurance
chat and e-mail support
research
SUMMARY
EDUCATIONAL DETAILS
De La Salle University - Dasmariñas
Business Management
SY 2008 - 2012WORK HISTORY
TaskUs Inc. (Account: AllTrails.com) - Bacoor City
Data Miner
Employment period : 2012 - 2013TaskUs Inc. (Account: CrowdFlower) - Bacoor City
Research Analyst
Employment period : 2013 - 2015TaskUs Inc. (Account: FullScreen) - Imus City
YouTube Video Optimizer
Employment period : 2015 - 2015TaskUs Inc. (Account: FullScreen) - Imus City
Team Leader - YouTube Video Optimizer
Employment period : 2015 - 2016TaskUs Inc. (Account: Wish) - Imus City
Team Leader - Customer Service Representative
Employment period : 2016 - 2016TrekkSoft (Remote) - Interlaken
Technical Support Representative
Employment period : 2016 - 2019Woflow (Remote) - San Francisco
Menu Transcriber
Employment period : 2020 - 2020Woflow (Remote) - San Francisco
Quality Assurance Specialist
Employment period : 2020 - 2020ActivePipe (Remote) - Cremorne
Technical Support Representative
Employment period : 2021 - 2023Compass Mining (Remote) - Denver
Junior Monitoring Specialist
Employment period : 2023 - 2024