Mark Jason Villanueva
Customer Service and Technical Support
Santa Cruz, Manila, Philippines|Verified Account
Preferred Salary:
₱55,488/month (Approx $960.00)
Preferred Employment:Full Time
Top Skills
customer support
email support
phone support
tech support
chat support
chat and e-mail support
billing assistant
data entry
desktop applications
order placing assistant
admin tasks
admin assistant
SUMMARY
EDUCATIONAL DETAILS
FEATI University
Information Technolgy
SY 2005 - 2008WORK HISTORY
Startek - Quezon City
Customer Care Representative – AT&T Mobility Global Business Services / Customer Care Representative – 6pm.com
Employment period : 2008 - 2013Synnex Concentrix - Quezon City
Customer Sales Associate – Sony Sales / Tech Support / Customer Care Associate – DISH Network
Employment period : 2013 - 2014Hinduja Global Services - Quezon City
Relationship Care / Customer Care Associate
Employment period : 2014 - 2016Code Ninja - BuildZoom - Quezon City
Team Lead - BuildZoom
Employment period : 2016 - 2017NCH Ladbrokes Coral - Makati City
CRM Campaign Executive
Employment period : 2017 - 2018One Contact Center - Ortigas City
Customer Service Representative
Employment period : 2018 - 2019Support Ninja Inc - Angeles City, Pampanga
Technical Support
Employment period : 2020 - 2024