Giemar Pogoy

Non Voice Chat, Virtual Assistance, Quality Assurance, Customer Service

Cebu, Philippines|Verified Account
Preferred Salary:
₱55,488/month (Approx $960.00)
Preferred Employment:Full Time

Top Skills

customer support
customer service
chat and e-mail support
google workspace and microsoft 365

SUMMARY

EDUCATIONAL DETAILS

University of San Carlos

Psychology

SY 2011 - 2015

WORK HISTORY

Transorient Manpower Services - Mandaue

HR Assistant

Employment period : 2015 - 2015
Conduent (formerly Xerox) - Cebu

Recruitment Associate

Employment period : 2015 - 2017
Cognizant - Cebu

Process Specialist – Quality Assurance

Employment period : 2023 - 2024
Cognizant - Cebu

⮚ Quality Assurance (P.O.C)

Employment period : 2021 - 2023
Cognizant - Cebu

Senior Process Executive

Employment period : 2021 - 2022
Teletech - Cebu

Technical Support Representative II - Chat

Employment period : 2020 - 2021
Manulife - Lapu-lapu

Customer Service Professional

Employment period : 2019 - 2020
Teleperformance - Cebu

⮚ Customer Service Representative

Employment period : 2018 - 2019