Rafael Eddie Santos
Customer Service Virtual Assistant
Lapu-lapu City, Cebu, Philippines|Verified Account
Preferred Salary:
₱46,240/month (Approx $800.00)
Preferred Employment:Full Time
Top Skills
customer support
tech support
chat and e-mail support
shopify assistant
admin assistant
email management
phone support
email support
order placing assistant
alibaba assistant
chat support
cold calling
ecommerce / shopping carts
appointment setter
shopify
animation specialist
crm software
data entry
organizational skills
detail-oriented
time management
SUMMARY
EDUCATIONAL DETAILS
AMA Computer Learning Center
Information Technology
SY 2012 - 2015WORK HISTORY
Skuad - Remote
General Virtual Assistant / Customer Service VA Freelancing
Employment period : 2021 - 2024TDCX - Cebu
Airbnb Support Ambassador
Employment period : 2022 - 2023Amazon Operation Services Philippines Inc - Cebu
Customer Service Associate Level 2 - Retail Specialist
Employment period : 2017 - 2020Cognizant - Cebu
Process Specialist - Subject Matter Expert
Employment period : 2020 - 2021Concentrix - Cebu
Customer Service Associate Level 2 - Retail Specialist
Employment period : 2016 - 2017