Jackielyn Del Rosario

Customer Service Agent

Naga City, Philippines|Verified Account
Preferred Salary:
₱73,984/month (Approx $1280.00)
Preferred Employment:Full Time

Top Skills

phone support
chat and e-mail support
quality assurance
admin assistant
order placing assistant
inventory management

SUMMARY

EDUCATIONAL DETAILS

University Of Nueva Caceres

Operation Management

SY 2018 - 2019

WORK HISTORY

Upwork – Anova Culinary -

Zendesk Support Agent Needed for Holiday Season

Employment period : 2023 - 2024
Kit Lender (Ski clothing rental company) -

Customer Experience Specialist / Virtual Admin Assistant

Employment period : 2021 - 2024
Upwork – Good Pair Days -

Online Customer Service Role – Australian Wine Company

Employment period : 2022 - 2023
Upwork – Anova Culinary -

Zendesk Support Agent Needed for Holiday Season

Employment period : 2021 - 2022
Upwork – Jay Shetty Certification School -

Customer Support Staff for Email and Chat

Employment period : 2021 - 2021
Upwork – VShred and SculptNation -

Customer Support Staff for Email and Chat

Employment period : 2020 - 2021
Sutherland Global Services - Camarines Sur

Sr. Prof – Account Management Kaizen Promotion Officer (Amazon)

Employment period : 2018 - 2019
Sutherland Global Services - Camarines Sur

Sr. Quality Analyst ( Amazon.com Phones - Retail)

Employment period : 2014 - 2018
Sutherland Global Services - Camarines Sur

Customer Service Representative / Quickbooks

Employment period : 2013 - 2014
NCO RMH Mezza - Quezon City

Customer Service Representative

Employment period : 2012 - 2012