Jhon Carlo Rafols
Account Manager
Guiguinto, Philippines|Verified Account
Preferred Salary:
₱92,480/month (Approx $1600.00)
Preferred Employment:Full Time
Top Skills
account manager
operations management
customer service
data visualization
data analysis
chat support
phone support
email support
data entry
cold calling
SUMMARY
EDUCATIONAL DETAILS
ACLC College of Meycauayan
Information and Technology
SY 2009 - 2011WORK HISTORY
Teleperformance Philippines - Pasay City
Customer Service Associate
Employment period : 2013 - 2016Convergys Philippines - Quezon City
Customer Service Team Leader
Employment period : 2018 - 2020Convergys Philippines - Quezon City
Complaints Manager
Employment period : 2016 - 2018FBC Asia Pacific - Pasig City
Customer Service Team Leader
Employment period : 2020 - 2022Microsourcing Philippines Inc - Quezon City
Account Manager
Employment period : 2022 - 2024