Rusty Magcalas

Team Leader, Technical Support, Customer Support

Cainta, Philippines|Verified Account
Preferred Salary:
₱101,728/month (Approx $1760.00)
Preferred Employment:Full Time

Top Skills

tech support
detail-oriented
technical support
email support
chat and e-mail support
time management
operations manager

SUMMARY

EDUCATIONAL DETAILS

DLSU- College of Saint Benilde

Computer Application

SY 1994 - 1997

WORK HISTORY

Assistant Instructor - Quezon City

Assistant Instructor

Employment period : 1998 - 2000
Ever Gotesco Corporate Center - Manila

Systems Analyst

Employment period : 2001 - 2004
RNV Business Center - Makati

IT Analyst

Employment period : 2004 - 2006
Ambergris Solutions - Ortigas

Technical Support Specialist

Employment period : 2006 - 2008
Telus International Philippines - Ortigas

Helpdesk Analyst

Employment period : 2008 - 2010
Telus International Philippines - Ortigas

Technical Lead

Employment period : 2010 - 2013
Telus International Philippines - Ortigas

Team Leader

Employment period : 2013 - 2018
NCH Software - Canberra

Remote Support Officer

Employment period : 2020 - 2024