Ferdinand Magracia
Client Success Advocate
Dasmarinas City, Philippines|Verified Account
Preferred Salary:
₱41,616/month (Approx $720.00)
Preferred Employment:Full Time
Top Skills
admin assistant
data entry
cold calling
appointment setter
chat and e-mail support
detail-oriented
technical support
customer support
email management
SUMMARY
EDUCATIONAL DETAILS
Technological University of the Philippines
Mechanical & Production Engineering Technology
SY 2007 - 2011WORK HISTORY
Stream Global - Makati
Quality Control Associate
Employment period : 2011 - 2012Teleperformance Philippines - Pasay
Customer Service Representative
Employment period : 2012 - 2014Hinduja Global Solutions - Muntinlupa
Benefits and Claims Health Insurance Specialist
Employment period : 2014 - 2016SYKES Asia Inc. - Makati
Back-Office Customer Service/Admin Staff
Employment period : 2016 - 2019Capital One Philippines Support Services Corp. - Muntinlupa
Sr. Operations Specialist
Employment period : 2019 - 2021Stefanini Philippines - Pasay
IT Helpdesk - Technical Support
Employment period : 2021 - 2022Cavista Philippines - AXXESS - Remote
Client Success Advocate
Employment period : 2022 - 2023