MAUREEN DELA FUENTE-URI
data encoder
ANTIPOLO CITY, Philippines|Verified Account
Preferred Salary:
₱23,120/month (Approx $400.00)
Preferred Employment:Part Time
Top Skills
data entry
email management
research assistant
customer support
email support
tech support
order placing assistant
chat support
translation
transcription
SUMMARY
EDUCATIONAL DETAILS
ITIL 4 CERTIFIED
IT service management (ITSM) to support the standardization of various processes and stages in the IT lifecycle.
SY 2023 - 2023POLYTECHNIC UNIVERSITY OF THE PHILIPPINES MANILA
BS ELECTRONICS AND COMMUNICATIONS ENGINEERING
SY 1998 - 2003WORK HISTORY
ANZ Global Shared Services and Operations Manila - QUEZON CITY
SERVICE DESK ANALYST
Employment period : 2017 - 2021ANZ Global Shared Services and Operations Manila - QUEZON CITY
INBOUND/OUTBOUND COLLECTIONS
Employment period : 2015 - 2017Trend Micro Inc. - PASIG CITY
CYBERSECURITY SOLUTIONS ENGINEER
Employment period : 2021 - 2022MANULIFE DATA SERVICES INC - QUEZON CITY
CYBERSECURITY INCIDENT MANAGEMENT ANALYST
Employment period : 2022 - 2024