Grachelle Lorredo
Customer Success Manager
Quezon City, Philippines|Verified Account
Preferred Salary:
₱58,170/month (Approx $1007.00)
Preferred Employment:Full-Time
Top Skills
customer support
customer service
data entry
email management
ecommerce / shopping carts
sales representative/manager
content writing
billing specialist
account manager
admin assistant
SUMMARY
EDUCATIONAL DETAILS
Polytechnic University of the Philippines
Industrial Psychology
SY 2002 - 2006WORK HISTORY
Advanced Contact Solutions / Philippines - Makati
CSR / Sales Representative / OIC
Employment period : 2007 - 2009Convergys Philippines - Novaliches
CSR
Employment period : 2009 - 2011SITEL Philippines - Ortigas Pasig City
CSR / Sales Representative
Employment period : 2011 - 2012C3 / Customer Contact Channels - BGC Taguig
Customer Service Associate
Employment period : 2012 - 2015Awok.com / - Dubai
Customer Sales Associate / Warehouse Staff-Picker / Copywriter / Team Leader Data Content Writer / Data Encoder
Employment period : 2015 - 2018Service Source International Philippines, Inc. - BGC Taguig
Renewal Manager
Employment period : 2019 - 2022RingCentral / Acquire Asia Pacific - Pasig City
Renewal and Customer Success Manager
Employment period : 2022 - 2025