Mary Jean Durana

Customer Support Representative

Cebu City, Philippines|Verified Account
Preferred Salary:
₱51,049/month (Approx $884.00)
Preferred Employment:Full-Time

Top Skills

customer support
email support
phone support
tech support
chat support
financial analysis
chat and e-mail support
detail-oriented
organizational skills
customer service

SUMMARY

EDUCATIONAL DETAILS

Xavier University - Ateneo de Cagayan

Electronics Technology

SY 1999 - 2003

WORK HISTORY

kgb_Philippines - Sta. Rosa

Customer Service Representative

Employment period : 2005 - 2009
Synchrony Financial - Muntinlupa City

Customer Service Representative

Employment period : 2009 - 2013
[24]7.ai Philippines - Cebu City

Technical Support Representative

Employment period : 2015 - 2017
Realpage Philippines Inc - Cebu City

Product Support Agent I

Employment period : 2017 - 2019
Realpage Philippines Inc - Cebu City

Product Support Agent II

Employment period : 2019 - 2020
Realpage Philippines Inc - Cebu City

Product Support Escalations Lead

Employment period : 2020 - 2022
Excel Pain and Spine - Sun City Centre, Florida

Virtual Medical Assistant

Employment period : 2023 - 2024