JM Serrano

Customer Support Team Leader

Caloocan, Philippines|Verified Account
Preferred Salary:
₱61,222/month (Approx $1060.00)
Preferred Employment:Full-Time

Top Skills

order placing assistant
data entry
customer support
customer service
google workspace and microsoft 365
admin assistant
email management
phone support
speaking
email marketing

SUMMARY

EDUCATIONAL DETAILS

Our Lady of Fatima University

BS Nursing

SY 2007 - 2011

WORK HISTORY

Commonwealth Hospital and Medical Center - Quezon City,

Staff Nurse – Registered Nurse

Employment period : 2016 - 2018
Convergys Philippines Services Incorporated - Quezon City

TSS/ Team Leader

Employment period : 2014 - 2016
Convergys Philippines Services Incorporated - Quezon City

Customer Service Representative

Employment period : 2011 - 2016