Kristine Anne Brooks
Customer Service
Quezon City, Philippines|Verified Account
Preferred Salary:
₱51,974/month (Approx $900.00)
Preferred Employment:Full-Time
Top Skills
customer service
chat support
data entry
customer support
quality assurance
time management
detail-oriented
chat and e-mail support
SUMMARY
EDUCATIONAL DETAILS
Philippine School of Interior Design
Interior Design
SY 1996 - 1997Far Eastern University
Advertising/Mass Communication
SY 1997 - 2002WORK HISTORY
iTouchPoint Pvt. Ltd. - Quezon City
Inbound Sales Representative
Employment period : 2003 - 2006iTouchPoint Pvt. Ltd. - Quezon City
Team Expert
Employment period : 2006 - 2006Dell International Services - Quezon City
Resolution Specialist
Employment period : 2007 - 2008Dell International Services - Quezon City
Business Support Sr. Associate
Employment period : 2008 - 2012Dell International Services - Quezon City
Business Controls Manager
Employment period : 2012 - 2014Sterling BackCheck - Taguig
Client Services Executive
Employment period : 2014 - 2015Omniglobe International - Quezon City
Compliance and Fraud Supervisor
Employment period : 2015 - 2015Balsam International Unlimited Company - Remote
Customer Service Quality Assurance- Seasonal
Employment period : 2016 - 2017Balsam International Unlimited Company - Remote
Jr Customer Success Analyst
Employment period : 2017 - 2022Balsam International Unlimited Company - Remote
Customer Service Analyst- Loyalty
Employment period : 2022 - 2025