Ericka Macabeo
Customer Support Representative
Mandaue, Philippines|Verified Account
Preferred Salary:
₱41,524/month (Approx $719.00)
Preferred Employment:Full-Time
Top Skills
data entry
customer support
email support
chat support
speaking
creative writing
lead generation
chat support
SUMMARY
EDUCATIONAL DETAILS
Western Mindanao State University
Bachelor of Secondary Education Major in English
SY 2010 - 2014WORK HISTORY
ALLIED INTERNATIONAL CREDIT - Taguig City
CUSTOMER SERVICE REPRESENTATIVE
Employment period : 2014 - 2014TELUS INTERNATIONAL PHIPPINES - Taguig City
CUSTOMER SERVICE REPRESENTATIVE
Employment period : 2015 - 2016ACCENTURE PHILIPPINES - Cebu City
SALES COACH - CUSTOMER SERVICE ANALYST
Employment period : 2024 - 2025SUTHERLAND GLOBAL PHIIPPINES - Taguig City
CUSTOMER SERVICE REPRESENTATIVE
Employment period : 2016 - 2017HARTE HANKS PHILIPPINES - Pasay City
TECHNICAL SUPPORT REPRESENTATIVE
Employment period : 2017 - 2018EXL SERVICE PHILIPPINES INCORPORATED - Pasay City
PROCESS TRAINER- SENIOR EXECUTIVE
Employment period : 2020 - 2024