Michelle Grace Fruel

Customer Service Advocate

Biñan, Philippines|Verified Account
Preferred Salary:
₱20,762/month (Approx $360.00)
Preferred Employment:Part Time

Top Skills

time management
other project management
tech support
customer support
customer service
email management
data entry
email support
phone support
teaching

SUMMARY

EDUCATIONAL DETAILS

De La Salle University - Dasmariñas

Bachelor of Arts Major in Political Science

SY 2005 - 2007
Arellano University School of Law -

Bachelor of Laws

SY 2009 - 2011

WORK HISTORY

APAC Customer Services Inc - Manila

Customer Service Representative

Employment period : 2006 - 2011
HSBC Electronic Data Processing (Philippines) Inc, Manila - Manila

Customer Service Representative

Employment period : 2011 - 2013
Capital One Support Services Corp, Philippines - Manila

Sr. Operations Representative

Employment period : 2013 - 2014
Capital One Support Services Corp, Philippines - Manila

Advocacy Team - Coordinator

Employment period : 2014 - 2017
Capital One Support Services Corp, Philippines - Manila

Process Specialist

Employment period : 2017 - 2021
Capital One Philippines Support Services Corp - Manila

Sr. Learning Associate

Employment period : 2021 - 2025
MVEX Travel and Tours - Manila

Admin Assistant/Social Media Manager

Employment period : 2024 - 2025