Shena Luceño

Healthcare Virtual Assistant

Lapu-Lapu, Philippines|Verified Account
Preferred Salary:
₱35,975/month (Approx $623.00)
Preferred Employment:Full-Time

Top Skills

customer support
email support
phone support
admin assistant
ecommerce / shopping carts
appointment setter
chat and e-mail support
admin tasks
amazon
customer service

SUMMARY

EDUCATIONAL DETAILS

AMA COMPUTER LEARNING CENTER

Business Management

SY 2013 - 2015

WORK HISTORY

Omega Healthcare - Cebu City

Healthcare Executive

Employment period : 2024 - 2025
Exp Realty- California State - California

WFH Appointment Setter/Virtual Assistant

Employment period : 2022 - 2023
EXL Philippines Inc.- Equitable Life Insurance - Cebu City

Underwriter and Intaker

Employment period : 2021 - 2022
SVC-Select Voice Com-Newspaper Account - Cebu City

Retention Specialist

Employment period : 2020 - 2021
Optum Global Solutions -UnitedHealthcare Account - Cebu City

Customer Service Advocate-Member Services

Employment period : 2019 - 2020
Concentrix-Amazon Account - Lapu-Lapu City

Customer Service/Chat Support and Subject Matter Expert

Employment period : 2016 - 2019
The Results Company - Lapu-Lapu City

Customer Service/Technical Support and Retention Specialist

Employment period : 2015 - 2016