Gina Sabrine
customer success
Caloocan, Philippines|Verified Account
Preferred Salary:
₱15,398/month (Approx $267.00)
Preferred Employment:Part Time
Top Skills
customer support
email support
speaking
translation
quality assurance
chat and e-mail support
time management
detail-oriented
organizational skills
agile methodologies
SUMMARY
EDUCATIONAL DETAILS
Polytechnic University of the Philippines
Broadcast Communication
SY 1999 - 2003WORK HISTORY
Contact Point Outsource Service Co. - Pasig
Tele Sales Representative
Employment period : 2003 - 2004ICT Marketing Services Inc - Makati
Customer Service Representative
Employment period : 2004 - 2005Shell Business Operations - Shell Shared Service Asia BV - Makati
Customer Service Professional
Employment period : 2005 - 2013Shell Business Operations - Shell Shared Service Asia BV - Makati
Quality Assurance Coach
Employment period : 2013 - 2015Shell Business Operations - Shell Shared Service Asia BV - Makati
Customer Operations Coach
Employment period : 2015 - 2017Shell Business Operations - Shell Shared Service Asia BV - Makati
Customer Operations Team Lead-Order to Cash and Deal Management
Employment period : 2015 - 2019Shell Business Operations - Shell Shared Service Asia BV - Makati
Project Migration Specialist
Employment period : 2019 - 2021Shell Business Operations - Shell Shared Service Asia BV - Makati
Coaching Team Lead- Fleet and Sectors
Employment period : 2021 - 2025