Cloudstaff operates using a traditional BPO staffing model.
Clients pay a bundled monthly price per staff member that includes salary, management overhead, office costs, and service margins. The employee’s actual pay is only one part of the total cost.
VirtualStaff.ph operates differently.
It created the VirtualStaff Seat System — a plug-and-play staffing system designed to remove bundled BPO pricing and make it simple for businesses to build full-time support and back-office teams in the Philippines.
How Traditional BPO Pricing Works
Most traditional offshore staffing and BPO providers, including Cloudstaff, charge an all-inclusive monthly rate, or a total rate with breakdowns to justify a variety of “costs”.
That rate typically includes:
- Staff salary
- Office facilities
- Account management
- HR and compliance
- Service margin
The result is a significantly higher monthly cost, where the client does not directly control or see how much the staff member is paid. Sometimes they do see how much the staff are paid, but, the amount paid to staff makes up only a small amount of the total incurred monthly amount they pay the overseas staffing company.
This model works for some businesses, but it comes with trade-offs:
- Often less transparency (depending on the provider and their level of disclosure)
- Higher ongoing costs (their profit is baked into the total cost, and often bundled line items are there only to justify the cost; some might see it as sleight of hand).
- Less staff options to choose from. The fact is, the staff of some BPOs get recycled between clients. We don’t know if this is the case for CloudStaff, but it is common with traditional overseas staffing companies.
How the VirtualStaff Seat System Works
The VirtualStaff Seat System was built to strip out that bundled pricing model.
With VirtualStaff.ph:
- You pay $99/month per VirtualStaff Seat
- You choose the staff member’s monthly pay
- 100% of that pay goes to the staff member
- VirtualStaff provides guidance on market rates (typically $640–$1,120/month for most back-office roles)
The Seat replaces the layers of cost traditionally bundled by BPO providers, while keeping the process plug-and-play.
Need to grow your back office team further? You simply add more VirtualStaff Seats with a click of a button.
The seat supplies you with full-time back office staff ready to plug straight into your workflow. You decide who to work with, the VirtualStaff Seat gives you the best options to choose from based on the type of staff you need, and how much you want to pay them.
Agreements, attendance, staff pay, are all handled inside your VirtualStaff dashboard. It really is plug and play simple.
Choosing Between Cloudstaff and VirtualStaff.ph
Cloudstaff and VirtualStaff.ph are designed for different staffing philosophies.
If you want a fully bundled, managed BPO service with a single all-in price, a traditional provider like Cloudstaff may be appropriate.
If you want transparent pay, direct control, and a simpler system for building full-time support and back-office teams, the VirtualStaff Seat System was built for that purpose.
