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How and Why to Hire an Amazon Virtual Assistant?

Updated on : 10 Dec 2024

Selling on Amazon is a fantastic business option that allows you to work when and how you choose. You can start small and progress your way up to a full-fledged enterprise. However, if you become too engrossed in the specifics, it can be a line of work that frequently feels like an excessive amount of data input, customer support, and logistics.

As your company grows, you'll definitely require more assistance to keep up with an increasing amount of everyday tasks. The good news is that you do not have to carry out every task on your own. You can always employ an Amazon virtual assistant to handle these tasks for you.

In this blog, we will walk you through how you can hire an amazon virtual assistant and how they can help manage your tasks with a breeze.

What Is An Amazon Virtual Assistant (VA)?

An Amazon VA is a person who works remotely to ensure the seamless operation of your Amazon business. Their primary duty is to improve your sales by handling a variety of Amazon store management responsibilities. They can assist relieve some of the burden of running your internet business, allowing you to work more efficiently.

Amazon virtual assistants vary in their knowledge, talents, and experience. So, depending on your demands (and sometimes your budget), you may pay them to perform low-level, time-consuming jobs like data entry or to complete more crucial duties like data analysis.

What Does An Amazon Virtual Assistant Do?

​​1. Carry Out Administrative Tasks

A large portion of running an Amazon business is administrative. An Amazon virtual assistant can assist you with activities like order processing and FBM order management.

2. Provide Customer Service

Depending on your industry, you might spend a significant amount of time on customer support – or you may leave everything to Amazon. You might be losing out on a chance to see significant growth if you do rely on Amazon to manage your customer support. A virtual assistant can assist you by performing tasks such as:

  • Creating templates for messaging system input
  • Answering questions regarding your items, shipping procedures, and anything else clients wants to know in a timely manner
  • Responding correctly to both good and negative reviews
  • Reviewing orders and taking any necessary action
  • Refund Processing

​​3. Conduct Market Research

You get a better notion of how to grow when you do market research. A virtual assistant can research the products your opponents are offering and the ones that are doing the best on Amazon.

Additionally, your virtual assistant will keep a close eye on your listings. This is helpful for spotting when sales of a specific item start to decline, identifying when it makes sense to cut your prices, and finding out how to alter listings to increase sales.

​4. Product Sourcing

Product sourcing is not just one of the most time-consuming, but also one of the trickier components of running an Amazon business. You must either find someone with experience or be prepared to invest some time in training if you wish to delegate this task to a virtual assistant.

Even better, you might be able to locate someone who is skilled at negotiating with merchants and who is aware of new places to find wholesale things to buy. This might be the secret to broadening your product selection while slashing costs.

5. Translating Services

A virtual assistant who speaks more than just English may be able to serve as a translator if you wish to sell on an Amazon marketplace for other countries. This could require talking to customers in addition to translating product descriptions.

6. Do Copywriting

For the task of creating fresh product descriptions, a virtual assistant with expertise in copywriting will be of great use. The VA may also enhance your Amazon listings to increase customer attractiveness and help you become more visible. The ideal virtual assistant for an Amazon seller will be knowledgeable about keyword research. The VA should also be able to include keywords in product descriptions while maintaining the natural flow of the copy. Even better if you can locate a virtual assistant with knowledge of email marketing. For customers who are interested in knowing more about your products and recent releases, your VA can publish a newsletter.

7. Run Amazon Ad Campaigns

If you run ads on Amazon, your reach will expand. A campaign-creating virtual assistant could be extremely helpful. Your virtual assistant will use the tools in Seller Central to set up campaigns, enter negative key terms to cut out unnecessary spending, keep an eye on analytics to see how well your campaigns are doing and make the necessary adjustments to your ads.

8. Fulfillment

There is a lot more that an Amazon FBA virtual assistant can do than just ship products to Amazon. Additionally, the position may involve inventory management, shipment tracking, downloading unit barcodes and shipping labels, and ensuring that no units are missing.

9. Managing Social Media

Responding to followers and producing fresh content on social media may be a full-time job in and of itself. By automating these processes, you may expand the reach of your business by the same amount without having to put in as much of your own effort.

10. Photography

Product photos are essential for giving your customers significant visual information. In fact, when it comes to the product photographs you use in your listings, Amazon has extremely precise standards. In addition to assisting you in taking better photos, a virtual assistant who is well-versed in photography may make sure that the pictures adhere to Amazon's standards.

Do You Need an Amazon Virtual Assistant?

For those looking to open an online store, Amazon provides a minimal entrance barrier. Many business owners begin as one-man operations, handling every aspect of running their company, including product listing, customer service, order fulfillment, and even product marketing.

But as Amazon stores gain popularity and the amount of daily work increases, it eventually becomes impossible for one person to keep up. You'll begin to feel that keeping your Amazon Seller Central Account is taking up too much of your time.

Eventually, the sheer quantity of work required to maintain your firm operating efficiently can overwhelm you as well. Additionally, you can start to receive client complaints that you barely have time to address because you're attempting to keep up with other time-consuming, repetitive duties. ​Hiring an Amazon virtual assistant eventually turns into a critical intervention for many firms. Here are four fantastic reasons to start now if you haven't yet hired a second set of hands:


 

  • No Need To Pay For Additional Equipment: Amazon virtual assistants have their own equipment and work from home. New computers, furniture, and workplaces don't need to be purchased because they already have those things covered. Additionally, they will help you save money compared to hiring a full-time in-house staff because, according to data, virtual assistants can reduce operational costs by as much as 78% annually.
  • Only Pay for Hours Worked: Amazon virtual assistants can be paid either on a part-time or full-time basis. You don't have to worry about paying for insurance premiums and health benefits.
  • Increase Your Earnings: The knowledge and expertise that virtual assistants for your Amazon store possess can help you take your company to the next level. They can improve your adverts and assist you in generating more sales to significantly boost your earnings.
  • Give Yourself Time To Focus On Other Things: Giving someone else control of your business might be intimidating, especially if you've been managing every facet of it for a while. However, you can allow yourself more time to focus on areas of your business where you are more skilled with the aid of an Amazon virtual assistant. Additionally, you might have additional time for pursuits unrelated to your business.

​​When Is the Right Time to Recruit an Amazon Virtual Assistant?

Consider hiring a virtual assistant if your company is large enough to require a professional seller account or if you use Amazon FBA.

Are you still unclear whether it would be beneficial to hire an Amazon virtual assistant? Make a list of every task you finish throughout the week along with the number of hours you spend on it. Now, review these tasks and decide which ones you could delegate to a VA. When you add up the time you would typically spend on these duties, you will have extra time that you can use for more profitable business endeavors.

Use the list of tasks to figure out where you most need help. Consider:

  • What activity is taking up most of your time?
  • Which tasks are the most repetitive and monotonous?
  • What tasks someone else could do better than you?

Knowing exactly what duties you want your Amazon virtual assistant to perform will help you find someone qualified in those fields. You might even want to hire more than one Amazon virtual assistant if you have a lot of work to do across a variety of activities.

Where to Find Amazon Virtual Assistants?

It's time to get going if you require assistance with your research, customer service, data entry, management of new items, keyword research, or any other Amazon virtual assistant-related tasks. You have three options when it comes to searching for VAs: Virtual Assistant Agencies, Outsourcing Platforms, or Direct Hires.

While agencies can cost a lot for their services and direct hiring requires you to research a lot for finding the ideal candidate, outsourcing marketplaces can prove to be the ideal option for starting out.

However, the VAs on the most popular platforms like Fiverr and Upwork can cost a lot, as a majority of them are from developed countries like the US and UK. Thus, outsourcing from developing countries can ensure that you make the most out of your bucks.

The top countries for outsourcing services include India, the Philippines, the United States, Poland, Brazil, Malaysia, Ukraine, and South Africa. The Phillippines ranks among the top three countries and has retained the title of "The BPO Capital of the World" since 2010. Also, being a former Spanish and American colony provided them with cultural compatibility with more developed countries.

You can begin your outsourcing journey and hire workers directly using a Philippines outsourcing marketplace like VirtualStaff.ph, where you can find, recruit, and pay workers without any middlemen while being confident that you're offering them the actual salary rates.

You can scroll through the profiles of hundreds of Virtual Assistants offering services starting at just $480 to $640 per month. and hire people in simple steps as follows:

  • Find: Post jobs and invite talent to apply to your job post.
  • Hire: Message candidates and send job offers to the applicants you want to hire.
  • Pay: Pay staff with a click of a button from inside your account, without worrying about payment processing fees.

Frequently Asked Questions

1. What tasks can I delegate when I hire an Amazon virtual assistant? 

You can delegate tasks such as product listing optimization, customer service, market research, and order management when you hire an Amazon virtual assistant.

2. How can hiring an Amazon virtual assistant save me time? 

Hiring an Amazon virtual assistant allows you to offload repetitive and time-consuming tasks, giving you more time to focus on growing your business.

3. When should I hire an Amazon virtual assistant? 

You should hire an Amazon virtual assistant when your business is expanding and you find yourself overwhelmed with daily tasks that take up too much of your time.

4. Where can I hire an Amazon virtual assistant? 

You can hire an Amazon virtual assistant through outsourcing platforms like VirtualStaff.ph, which offers affordable and qualified VAs from the Philippines.

5. What skills should I look for when I hire an Amazon virtual assistant? 

Look for an Amazon virtual assistant with skills in product research, customer service, data entry, and Amazon advertising to help manage your store effectively.

6. How much does it cost to hire an Amazon virtual assistant? 

The cost to hire an Amazon virtual assistant can range from $480 to $740 per month, depending on the experience and tasks required.

7. Can I hire an Amazon virtual assistant part-time? 

Yes, you can hire an Amazon virtual assistant part-time, which gives you the flexibility to pay only for the hours worked.

​​Get Started with an Amazon Virtual Assistant Today

One of the most crucial choices you can make as a business owner is to assign some duties to Amazon virtual assistants. You may free up a lot of time for yourself so that you can concentrate on things that mean more to you by delegating some of the tasks associated with operating your internet business.

So, if you’re ready to take the plunge, create an account for FREE and start finding your perfect VA today!

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Amaiya

Amaiya is a Content Marketing Manager at VirtualStaff.ph with years of experience within the virtual staffing and remote working world. You can reach out to her at amaiya@virtualstaff.ph

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