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What is back-office outsourcing?

Updated on : 25 Sep 2024

At the most basic level, back-office outsourcing is the process of hiring a third-party company to handle the gritty tasks of your business.

It's a game changer in terms of financials. I’ve spoken and consulted with companies such as Virgin, and we work with many small and medium-sized businesses, many of which want to build teams of between 5-100 people. 

This newsletter is about how to build a back-office team in the Philippines. 

Give it a read here.

One Seat away from reliable, affordable staff.

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Michael Brodie

Founder of VirtualStaff.ph — Creator of the VirtualStaff Seat System​

Michael Brodie is the founder of VirtualStaff.ph and the creator of the VirtualStaff Seat System, a modern alternative to traditional outsourcing and offshore staffing agencies.

After years of seeing business owners struggle with inflated markups, recruiter-driven hiring, and unreliable offshore models, Michael set out to build something different — not another job board, not another BPO, but a system.

The result was VirtualStaff.ph: a plug-and-play way for businesses to build dependable, full-time back-office teams in the Philippines — without salary padding, outsourcing firm markups, or long-term lock-ins.

Through VirtualStaff Seats, businesses can add reliable Filipino staff directly into their operations — one Seat at a time — for roles like customer support, admin, billing, bookkeeping, and back-office operations.

Today, businesses across the US, Australia, and the UK use the VirtualStaff Seat System to build stable, long-term teams that simply work — while staying in full control.

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