Updated on : 25 Sep 2024
At the most basic level, back-office outsourcing is the process of hiring a third-party company to handle the gritty tasks of your business.
It's a game changer in terms of financials. I’ve spoken and consulted with companies such as Virgin, and we work with many small and medium-sized businesses, many of which want to build teams of between 5-100 people.
This newsletter is about how to build a back-office team in the Philippines.
One Seat away from reliable, affordable staff.
Founder of VirtualStaff.ph — Creator of the VirtualStaff Seat System
Michael Brodie is the founder of VirtualStaff.ph and the creator of a structured offshore staffing model designed to plug directly into your operations.
After years of seeing business owners struggle with freelancer inconsistency, outsourcing complexity, and lack of operational control, Michael set out to build something different. Not another job board or BPO, but a system designed to add capacity without adding complexity.
The result was VirtualStaff.ph: a structured way for established businesses to increase operational capacity with dedicated offshore staff in the Philippines who integrate into their day-to-day operations, while the business stays in control and receives one predictable monthly cost.
Through this model, businesses can add reliable Filipino support staff into their operations across functions like customer support, admin, billing, bookkeeping, and back-office operations.
Today, businesses across the US, Australia, and the UK use VirtualStaff.ph to build stable, long-term teams that increase output, maintain control, and grow capacity without increasing operational complexity.
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