So you're thinking of hiring Filipino virtual assistants or remote workers in the Philippines and want to know all the in's and out's before deciding if it's right for you and your business?
Great news, here's a starters guide that will help you.
Freelancer: You might be familiar with them from other websites that offer this service. A freelancer is someone who usually works temporarily on a per project basis
Remote worker: At VirtualStaff.ph, we're a marketplace for connecting entrepreneurs with remote workers in the Philippines. This is just like hiring locally except you hire talented staff who are home-based in the Philippines. They work for your business either part or full time. This is what we call a permanent solution to business growth.
You're not hiring a contract worker, you're hiring a new employee. Whether than be a Filipino virtual assistant or another specialist role such as SEO, programmer, or video editor. The fact is you're hiring a person. Treat them like you'd treat any employee you have locally. Here is a quick tips on that: - Communicate daily.
It does not have to be too much, but saying "Hi", and asking how they are, asking for feedback etc are all great ways to build an awesome working relationship. Just like in the non-virtual world, questions like "did you do much over the weekend" on a Monday morning are good ways to add a human element to the relationship.
One of the big reasons why Filipinos are dominant in the overseas nursing sector is because as a culture they are sensitive and caring. This is another reason why the customer service outsourcing sector is booming with both small and large companies using it as a place to have customer care, whether that be a telephone, live chat or online support.
Because of these cultural traits which might I add are positive as well as negative. If you don't make your virtual employee feel comfortable and able to talk to you on a personal level, then they might go awol or disappear, especially in the beginning of a working relationship.
Ways to make the relationship work well (this is not rocket science but simple human communication tips)
Our website www.VirtualStaff.ph is a great place to directly hire Filipino virtual assistants and remote home-based staff in the Philippines. It's easy, just sign up for an employer's account, then post a job or contract workers direct by browsing profiles and resumes.
Okay so if you hire a programmer, SEO expert or web developer then, of course, you won't be training them because odds are they are more skilled than you in that area, which is the reason you're hiring them in the first place. My developers who work for me in the Philippines are way smarter than I am when it comes to computer language and software skills.
However, if you're hiring a VA/Virtual Assistant or Filipino virtual assistant, or general assistant or whatever fancy term we outsourcing experts use for this, then remember train them to what you need them to do. Ongoing training of new skills, give them training virtually, things to read, things to learn, access to any training material if you have them is key to maximizing the value your VA brings to your business.You can get the virtual assistant training academy for like $140... which I highly recommend checking out.
Remember, you're hiring virtual assistants to build your business and get control of your life by outsourcing the tasks you don't want to do. Because of this, it's about training and moulding someone to fit your business vision. Good news is Filipinos are super adaptable and excellent learners.
Okay, so you hear me say this a lot in my videos and on my Podcast Confessions of a Virtual Boss... Common sense is key. You don't pay staff in advance, it does not matter how honest they are, it's just not a good thing to do as it opens you up to easily avoidable scams. Just like back home, you pay your virtual employee weekly, bi-weekly or monthly (up to you).
Unless you've agreed on a different term:
I've personally made a lot of money by creating virtual teams in the Philippines. My virtual staff are all home-based and have provided me with a life and opportunity that I could not have had without them.
If you plan on them being part of your team long-term, then make sure to put in some basic work and invest ongoing time to train them, motivate them, and create a good working relationship (as you should with any employee) then it will do amazing things for your business and life.
If however, you treat them like a temporary worker from Upwork who is doing some casual work, then the relationship will never reach the potential that if otherwise should have. Instead, you're better going to Upwork and hiring someone for a one off temporary job.
Go to www.virtualstaff.ph to hire your virtual employee direct. It's the lowest cost option available as it's a marketplace for you to directly hire home-based staff in the Philippines.
Go to www.michaelbrodie.net which is my personal site, I blog, podcast, and video about everything you need to know about outsourcing, hiring and working with virtual employees in the Philippines.
You can reach me on twitter @thevirtualboss if you'd like to ask me anything
Virtual Boss & CEO of www.virtualstaff.ph ALMOST FORGOT...