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13 Types of Virtual Assistant Services and How They Can Help

Updated on : 04-Oct-2023 12:31 PM

Virtual assistants are growing in popularity. They offer a range of services to business owners, including bookkeeping, accounting, customer support, and social media management. Small business owners frequently hire a virtual assistant (VA) to do anything from making travel plans to creating expense reports. We'll talk about 13 different types of virtual assistant services in this blog post that can be of interest to you or your company’s requirements.

types of virtual assistant services

1. Data Entry Virtual Assistant

This virtual assistant is capable of carrying out numerous data entry activities, including entering a substantial amount of data into a database, transcribing audio recordings, adding/removing notes in online calendars (like Google Calendars), adding names and addresses to contact databases, etc.

2. Customer Service Virtual Assistants

Customer service Virtual assistants are used by a wide range of businesses. They respond to all customer-related emails, chat requests, and phone calls. Customers can create new accounts, ask questions about products, and occasionally even request refunds from them.

3. Technical Virtual Assistant

How often do you deal with software installation issues or concentrate on the technical side of email marketing, taking up the greater part of a day? It could take a lot of time and effort. Hire a technical VA instead of viewing that YouTube video to understand how to do it. As a business owner, you have a lot to manage, and you may not always have the time to pick up technical skills immediately. These virtual assistants have IT and software development knowledge. A technical VA is worthwhile to consider, whether you need to take care of tasks like reinstalling your operating system or building a site map for a web designer.

4. Shopping and E-commerce Virtual Assistants

This kind of virtual assistant will probably be able to help you if you want to keep track of everything on your online shopping website. Through affiliate links or other channels, these virtual assistants assist in keeping track of all the things that customers have added to their virtual shopping carts. The management of product catalogs and online stores like Shopify, Amazon, Google Shop, and other apps is another area in which VAs excel. Employing a virtual assistant to assist you with this time-consuming chore can lower costs and boost revenue for your company.

5. Website Management Assistant

Maintaining a WordPress website can be quite a hustle for many business owners. A website assistant can offer web-related services such as writing web content, updating plugins and themes, fixing website errors, installing and setting up certain plugins, planning and executing social media marketing campaigns, tracking social media visits, flagging spam comments on your blog posts or other web pages, and designing an email newsletter template for your client to use in the future.

6. Social Media Virtual Assistant

For the benefit of your company, this virtual assistant is in charge of administering social media profiles. They monitor every post that the business makes on different social media sites. They produce posts, manage comments, and assign them to the proper team member all while scheduling posts in advance. Additionally, they aid in choosing the right kind of content to post and evaluating its impact on sales and audience reach. Social media virtual assistants (VAs) maintain your online channels, such as Facebook, Instagram, Twitter, Linkedin, etc., updated with content full-time while you can focus on running your business.

7. Administrative Virtual Assistant

All administrative work for both personal and professional matters is handled by this virtual assistant. They are in charge of numerous duties like bookkeeping, email management, appointment setting, creating expense reports, and document filing. Additionally, they offer other common virtual assistant services like social media management and customer service. In order to support CEOs and leaders who want to free up their time from administrative tasks, the administrative virtual assistant is frequently recruited.

8. Web Developer or Design Virtual Assistant

When it is time to build a website or upgrade an existing one, a web developer virtual assistant can help you. Although there are many DIY tools available, your time would be better spent in other ways. If you don't already have web development experience, there will be a learning curve. In order to avoid having to read numerous WordPress, Wix, or Squarespace tutorials, employ a specialist to manage the website's design and customization. In particular, a web development VA can create your website, oversee any maintenance, upload content, and download plug-ins. Additionally, they may assist in making sure your website is user-friendly and SEO-optimized.

9. Bookkeeping Virtual Assistant

This virtual assistant specializes in maintaining precise records for their employer's business. This virtual assistant might work for a firm of accountants or they might work for themselves and manage numerous clients at once (sometimes both). These remote virtual assistant services are frequently hired to assist finance teams and small business owners. You can undoubtedly save costs and save money by outsourcing a remote bookkeeper.

10. Real Estate Virtual Assistant

A real estate agent's office employs this virtual assistant. This virtual assistant will frequently assist agents with paperwork for and viewings of properties, setting up appointments, and answering calls from prospective buyers or sellers. Real estate agents can utilize the expertise of remote VA workers to increase lead generation while concentrating their efforts on enhancing sales and developing relationships with their clients.

11. Content Writing Virtual Assistant

The Content Marketing Institute claims that small firms with blogs experience a 126% increase in lead growth compared to those without blogs. In order to engage target audiences, content creation in the form of blogs and articles is crucial. Unfortunately, you might not have the time to address this because you are the face of your business. A content marketing virtual assistant is the ideal solution to this issue. They can conduct interviews for articles, compose blog posts, produce case studies and white papers, and assist with the wording of print content. These people can also assist in making sure your content is search engine optimized.

12. Project Management Virtual Assistant

Do you lead a team that works on client projects? Are you managing lengthy technical or communication initiatives in place of important tasks? If so, having an additional pair of eyes and ears might make sense. You can monitor the development of projects with the aid of a virtual assistant for project management. They can work to coordinate meetings for project updates, manage teams, and help team members communicate. These people will enable you to keep a closer eye on how the project is progressing.

13. Personal Virtual Assistant

This one is identical to a general or administrative VA. However, they are handling personal matters as opposed to routine administrative work. A personal VA may, for instance, make individual appointments, arrange ridesharing transportation, answer calls, send "thank you" cards on your behalf, or even assist with household management. There are several legal restrictions on what personal VAs are able to do. However, there are lots of alternatives on how to use them. So, if non-work tasks are hindering your ability to manage your business, consider how a personal VA can be of assistance. They can undoubtedly make your life simpler.

Conclusion

So these were the top types of virtual assistant services that businesses can outsource. There are a lot of other tasks that VAs offer depending upon your company's needs like copywriting or graphic designing services. In short, there is a VA for every business task you can imagine!

After determining the type of virtual assistant services you need, the next step would definitely be to hire one. Don’t worry! Hiring a VA is as easy as pie with VirtualStaff.ph. You simply need to create an account, post a job, and pick up the right VA from hundreds of professionals offering their services on the platform.

You can also contact the team and let them know your requirements. After describing your recruitment goals, the team will find the best candidates for you and set up interviews with them to make the final decision! Book a call today to hire the right virtual assistant services for your business!

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Amaiya
Amaiya is a Content Marketing Manager at VirtualStaff.ph with years of experience within the outsourcing and remote working world. You can reach out to her at amaiya@virtualstaff.ph

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